London Life - How to - Obtain a new Direct Debit Instruction

Obtain a new Direct Debit Instruction

Thank you for choosing to use our website to update your Direct Debit information.

As you need to complete a Direct Debit Mandate, we are unable to take your instructions over the telephone.

You can request a Direct Debit Mandate using our online request form.

Launch the online form - Request a Direct Debit Mandate

Questions and Answers

What should I do if my address is now different from the address held in your records?
You can download a form to update your address in our How to – Inform us of a change of address section.

How can I notify you that I have changed my name?
Details of how to do this, and our requirements, can be found in our How to - Inform us that you have changed your name section.

How long will it be before premiums are debited from the new account?
It will depend on when your next premium is due, but we will write to you to confirm how much we are going to take and the date of the first payment.